HI , do you want to know your Kplc meter number , prepaid?
Many subscribers have challenges in knowing their Kplc meter numbers , here are some few steps tiu can follow to know your meter number .
Here are the steps you can follow to know
Here’s a clear and organized guide to help you find your KPLC prepaid meter number:
How to Find Your KPLC Prepaid Meter Number
1. Check the Meter Itself
- Look at the front panel of your prepaid meter.
- The meter number is usually printed on a
sticker or label, often near the barcode. It may start with "ID" or "Meter No." (e.g., `ID123456` or `Meter No. 123456`).
2. Check Your Token Receipt
- After purchasing electricity tokens, your meter number is printed at the top of the receipt (e.g., `Customer: 123456...`).
3. Decode Your Token
- When you receive a 20-digit token via SMS, the **first 6-11 digits** often include your meter number.
- Example Token: `00012345678912345678` → Meter number might be `123456`.
4. Contact KPLC Customer Care
- Call **97771** or **0703 070 707** (customer service). Provide your account details to retrieve your meter number.
- Visit a **KPLC office** near you with your ID for assistance.
5. Check via SMS or Online
- Dial `*977#` and follow the prompts (if supported).
- Log in to **KPLC Self-Service Portal** ([https://selfservice.kplc.co.ke](https://selfservice.kplc.co.ke)) using your account details.
Why It’s Important
Your meter number is essential for purchasing electricity tokens and managing your account. Save it in a secure place for future use!
Let me know if you need further help! 😊
its cool, just know your meter number
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